AFTER-SALES SUPPORT

RMA / Product Return

Provide traceability, operating conditions and observed symptoms before any physical return is arranged.

Customer & traceability

Information used to identify the supply.

Company *Contact name *Professional email *CountryCustomer PO numberADISENS invoice number

Product identification

Identify the affected product as precisely as possible.

ADISENS product reference *Quantity concerned *Lot / batch / serial numberDelivery or purchase date

Application & operating conditions

Describe where and how the product was used.

Application / equipmentSupply voltageMeasured current / voltageAmbient / operating temperatureFailure behaviourWhen did the issue appear?Problem description *Actions already takenAttachmentsAttach photos, test reports, oscilloscope captures, drawings or other evidence if available.

I understand that products must not be returned until ADISENS has reviewed the request and issued return instructions / RMA authorization.