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AFTER-SALES SUPPORT

Warranty

Commercial warranty information for ADISENS current and voltage sensors.

ADISENS 3 Years Warranty

ADISENS products covered by this warranty are warranted for three (3) years from the original purchase date shown on the invoice.

COVERED PRODUCTS

Current and voltage sensors supplied by ADISENS.

Coverage applies in accordance with the technical specifications and intended conditions of use stated in the applicable product documentation.

WARRANTY CONDITIONS

Materials and workmanship.

During the warranty period, ADISENS warrants covered products against defects in materials and workmanship. Following review of an accepted warranty claim, ADISENS may, at its discretion, repair the defective product or replace it with a new or refurbished equivalent.

EXCLUSIONS

What is not covered.

Misuse, improper installation, negligence or use outside product specifications.
Modification or alteration not approved by ADISENS.
Normal wear and tear.
Damage caused by external events such as fire, flood or comparable events beyond the product itself.
CLAIM PROCEDURE

Start with traceability and a technical description.

A warranty claim should identify the invoice or order number, the affected product reference and a clear description of the issue. ADISENS may request the product for inspection after the initial technical review.

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LIMITATION & LEGAL RIGHTS

Commercial warranty framework.

To the extent permitted by applicable law, ADISENS is not liable under this commercial warranty for indirect, special or consequential damages arising from the use or inability to use a covered product. Mandatory rights available under applicable law remain unaffected.